Shipping policy
Shipping Policy at AI Futurist | One Stop AI Shop
Introduction
At AI Futurist, we understand that the timely delivery of your order is a crucial part of your shopping experience. This policy outlines the shipping practices for the various collections available on our site.
Shipping Locations
We ship products both domestically within the continental United States and globally to select international locations. Please note that we currently do not support shipping to PO boxes, APO/FPO boxes, Alaska, Hawaii, or Puerto Rico.
For international shipping, any customs, duties, and taxes are the responsibility of the customer.
Free Local Shipping
We are delighted to offer free domestic shipping within the continental United States for orders over $50. This offer will be automatically applied during the checkout process for eligible orders.
Shipping Rates
Shipping costs are determined by the weight and dimensions of your order, as well as the delivery location.
Shipping costs start at $7.50 and will increase based on the products selected and the corresponding shipping times and locations.
During the checkout process, the applicable shipping charges will be displayed once the delivery details are entered.
Shipping Times and Handling
Shipping times vary by collection as our products are sourced from various suppliers.
Futuristic AI Designs:
These products generally ship within 3-5 business days and have a transit time of 5-7 business days.
Advanced AI Smart Tech Solutions:
Items from this collection typically ship within 4-6 business days and have a transit time of 7-10 business days.
Smart Tools for Success & AI Discounted Products:
Shipping times for these collections may vary due to the diverse range of products. Specific shipping times will be detailed on the product page.
Innovative Gadgets for Living Solutions:
Products from this collection generally ship within 4-6 business days and have a transit time of 7-10 business days.
We aim for a maximum handling time of 4 business days. If an order is not shipped within 3 days of our maximum handling time, it may be canceled automatically.
Estimated Delivery Timeframe
While we endeavor to ship your products within the specified shipping times, please allow a maximum of 15 business days for domestic orders and 30 business days for international orders to receive your products. This comprehensive timeframe accounts for any unexpected delays.
Tracking Your Order
We believe in keeping our customers informed. Once your order is shipped, we will provide a valid tracking number within one day of shipment. This tracking number will allow you to monitor the progress of your package.
Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at our support address humans@aifuturistshop.com. We will work with you to address the issue promptly and to your satisfaction.
Packaging
We take great care in packaging our products to ensure they arrive in perfect condition. If an item arrives damaged, please document the condition of the packaging before opening it, take photos of the damaged items, and contact us immediately at humans@aifuturistshop.com.
International Shipping
We offer international shipping to a wide range of countries outside of the United States. Before placing an order, we recommend checking if we deliver to your country during the checkout process. Please be aware of your country's import laws, as we cannot be held responsible for any items held or confiscated by customs.
Product Availability
All products listed on our website are subject to availability. In the rare event that a product becomes unavailable after an order is placed, we will notify you immediately and provide options for a refund or replacement.
Return & Refund
For details about returning products and obtaining refunds, please refer to our Return & Refund Policy.
Compliance with Local Laws
For international orders, the customer is responsible for ensuring that the product can be legally imported to the destination country. This includes any permits or licenses required.
Shipping Delays
While we aim to deliver your order within the timeframe mentioned, transit and delivery times are estimates, and delays can sometimes occur.
Google Merchant Center Consistency
We ensure that all our shipping information is consistent with the details provided in our Google Merchant Center account to offer a seamless shopping experience.
Prohibited Items
We ensure that we adhere to all of Google's policies and do not sell or ship prohibited items. For a list of prohibited items, please refer to Google's Prohibited and Restricted Items page.
Contact Us
If you have any further questions regarding shipping or if you need assistance with your order, please contact us at info@aifuturistshop.com or through our One Stop AI Shop Contact Form.