Return & Refund Policy

AI Futurist's Hassle-Free Return & Refund Policy

Welcome to the Returns & Refunds Policy at AI Futurist. We're dedicated to providing you with exceptional customer experiences.

Our Commitment to Exceptional Experiences

If you're not fully satisfied with your purchase, we're here to help with a hassle-free return process.

Eligibility for a Return

  • The item must be unused, unworn, and in its original packaging.
  • A receipt or proof of purchase is required.
  • To initiate a return, contact us at returns@aifuturistshop.com.

Specific Return Policies by Collection

Futuristic AI Designs

  • Returns accepted within 30 days for items that are damaged or not as described.
  • Contact us via our Contact Page to start the return process.
  • We'll provide a Return Authorization Number and cover return shipping costs.

Advanced AI Smart Tech Solutions & Innovative Gadgets for Living Solutions

  • For damaged or malfunctioning products, contact us within 14 days of delivery.
  • We'll arrange a replacement or repair and cover return shipping for defective items.

Smart Tools for Success & AI Discounted Products

  • Items must be returned within the stipulated return period mentioned on the product page.
  • For damaged or inaccurate items, contact us within this period.

Refunds Process: Initiating a Return

  • Email us at returns@aifuturistshop.com.
  • We'll provide a Return Authorization Number, return label, and package submission instructions.

Shipping Costs and Safety

  • Customers are responsible for shipping costs if improper use caused damage.
  • For all other returns, we cover shipping costs.
  • Use a trackable service or purchase shipping insurance for added safety.

Handling Defective or Damaged Items

  • Contact us immediately if you receive a defective or damaged item.
  • We'll either replace the item or issue a refund.

Non-Returnable Items, Sale Items, and Exchanges

  • Perishables and customized products cannot be returned.
  • Sale items and gift cards are final sale and not eligible for return.
  • For exchanges, return the original item and place a new order.

European Union 14-Day Cooling Off Period

  • EU customers can cancel or return orders within 14 days of delivery.
  • Items must be unused, with tags and in original packaging, and accompanied by a proof of purchase.

International Returns and Refunds

  • International returns outside the U.S. require customers to cover shipping, customs, and taxes.
  • Contact us at returns@aifuturistshop.com for more information on international returns.

Refunds and Processing

  • Upon receiving and inspecting your return, we'll notify you about the status of your refund.
  • Approved refunds will be processed within 10 business days.

Damaged Items and Missing Shipments

  • Document any damage upon receipt and contact us for investigation if items or packages are missing.

Questions?

If you have any questions about our Returns & Refunds Policy, please contact us at returns@aifuturistshop.com